Terms of Service

Welcome to BILLOY S.L.'s online store. By accessing or using our website (www.billoy.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Company Information
Company Name: BILLOY S.L.

Address: C/Arboleda 18, Nave 9, 28031 Madrid, Spain

Phone: +34 689 275 029

Email: info@billoy.com

VAT Number: ESB44647865

2. Use of the Website
You agree to use our website for lawful purposes only. You must not use it in any way that breaches any applicable local, national, or international law or regulation.

3. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

4. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

5. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payments are processed securely through Shopify's payment gateway.

6. Shipping and Delivery
We aim to dispatch orders promptly. Delivery times may vary depending on the destination. We are not responsible for delays caused by external factors.

7. Returns and Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange. Products must be returned in their original condition.

8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of BILLOY S.L. and is protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability
BILLOY S.L. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law
These terms are governed by the laws of Spain. Any disputes will be subject to the exclusive jurisdiction of the courts of Madrid, Spain.